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Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of Culture Core Network, culturecorenetwork.com, its memberships, services, features and associated community services ("CCN", "we", "us" or "our"). By creating an account, purchasing a membership or otherwise using CCN, you agree to these Terms.

About CCN

Culture Core Network is a Netherlands-based digital membership network designed to connect people around shared interests, knowledge, talent, culture and opportunities. Some communication, authentication or community functionality may be provided through integrated or third-party services. Those services may also have their own terms and privacy policies.

Eligibility and age

CCN is intended to be accessible to users of different ages internationally. You must meet the minimum age and consent requirements applicable in the country where you live. Where parental or guardian consent is legally required, you may only use CCN with that consent. Where applicable law does not permit a child to independently operate an account, access must be provided through an age-appropriate or parent/guardian-managed arrangement where available and legally permitted.

Anyone purchasing a paid membership must have legal capacity to enter into the purchase or have any parental or guardian permission required by applicable law. CCN may request reasonable age or parental-consent verification where necessary.

Accounts

You are responsible for maintaining the security of your account and authentication credentials. You must provide accurate information and may not misuse account or authentication systems. In particular, you must not:

impersonate another person or organisation,
obtain or use another person's account without permission,
misrepresent your identity for fraudulent or harmful purposes,
attempt to bypass an account restriction or suspension,
use unauthorised automation to manipulate CCN,
interfere with CCN's security or technical systems.

Membership plans

CCN may offer multiple membership tiers, including Core, Pro and VIP. Members may choose between monthly and annual billing where offered. Features, access, benefits and functionality associated with each membership tier may evolve over time. Purchasing a membership does not guarantee that every particular feature, benefit, person, group, integration or functionality will remain available indefinitely.

Automatic renewal

Paid memberships automatically renew until cancelled, unless otherwise stated at purchase or prohibited by applicable law. The applicable recurring fee will be charged at the beginning of each renewal period. Annual memberships may renew automatically where legally permitted. Where applicable consumer law requires a different renewal or cancellation arrangement after an initial fixed period, CCN will comply with those requirements.

Cancellation

Members may cancel their membership at any time. Unless applicable law requires otherwise, cancellation takes effect at the end of the period already paid for, and access will remain available until that date. Cancellation prevents the next automatic renewal. Where a membership was entered into online, CCN will provide an online method of cancellation as required by applicable law.

Price protection

CCN may increase its publicly advertised membership prices for new members. However, as long as an existing member maintains a continuously active membership, the member's original Core base price will remain protected from general Core price increases. Pro and VIP pricing remains linked to that member's protected Core base price through the applicable tier structure or multiplier.

If the member completely cancels their membership and later rejoins, the membership will normally be subject to the pricing available at the time they rejoin. Members may contact Support regarding exceptional circumstances. Granting an exception in one case does not require CCN to grant the same exception in another case. Taxes, government charges, currency conversion costs and other externally imposed costs may change independently of CCN's base membership pricing.

Payments

Payments are processed by third-party payment service providers. CCN does not directly store full payment card details. You authorise the applicable payment provider to charge the amount displayed at checkout, including recurring membership fees where applicable. You are responsible for maintaining valid payment information. CCN may suspend paid access where a payment fails, is reversed or remains unpaid.

Refunds

Payments are generally non-refundable, including where a member decides not to use the service or cancels before the end of a paid billing period. This does not limit any refund, withdrawal, cancellation or other consumer right that cannot legally be excluded. Consumers who have statutory cooling-off or withdrawal rights retain those rights. Where permitted by law, if you request immediate performance of CCN's services during a statutory withdrawal period, you expressly request that performance begin immediately and may be responsible for the proportion of services provided before a valid withdrawal. See also our Refund Policy.

Chargebacks and payment abuse

Members must not initiate fraudulent chargebacks or intentionally abuse payment-dispute mechanisms. CCN may investigate suspicious payments, fraud, repeated payment reversals or other payment abuse. Where legally permitted, CCN may restrict or terminate accounts associated with fraudulent activity and preserve relevant records for fraud prevention, disputes or legal compliance.

No guarantee of results

Results depend heavily on the individual. Your skills, talent, experience, effort, consistency, likability, personality, professionalism, communication, reputation, decisions, market demand, timing, location and many other circumstances can materially affect the opportunities and outcomes available to you. CCN provides a network, access, tools, information and opportunities. What a member achieves with them ultimately depends on the member and circumstances outside CCN's control. CCN therefore does not guarantee any particular personal, professional, commercial or financial outcome, including:

career success,
audience growth, followers or exposure,
income or financial results,
employment, representation or business opportunities,
collaborations or partnerships,
access to any particular celebrity, specialist, creator or member,
acceptance by another person or organisation,
any particular level of personal or professional success.

Other people's actions

CCN provides an environment in which people may connect, communicate or discover opportunities. CCN cannot control every person's behaviour. To the maximum extent permitted by law, CCN is not responsible for the conduct, statements, representations, decisions, communications, promises, agreements, omissions or actions of members or other third parties.

You are responsible for exercising your own judgment before meeting somebody, entering a collaboration, accepting an opportunity, transferring money, making a purchase, providing services, signing an agreement, sharing sensitive information or entering a business or personal relationship. A person's presence within or connection to CCN does not constitute a guarantee by CCN regarding that person's identity, reliability, qualifications, intentions, financial position or behaviour.

Deals between users

Any collaboration, employment arrangement, partnership, transaction, investment, purchase, sale, service arrangement or other agreement made directly between users or third parties is between those parties unless CCN expressly becomes a party to that agreement in writing. CCN is not responsible for enforcing private arrangements between members.

Community services

Community interaction may occur through communication services integrated with or used alongside CCN. Such services may be operated by independent third-party providers. Availability, messages, accounts, functionality or moderation provided by third-party services may therefore also be affected by their own systems, rules and decisions. CCN is not responsible for third-party outages or actions outside CCN's reasonable control.

User content and intellectual property

You retain ownership of content and intellectual property that belongs to you. Where content is submitted directly to a CCN-controlled service, you grant CCN a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, distribute and technically modify that content as reasonably necessary to operate, secure and provide CCN. Technical modifications can include formatting, compression, resizing, transcoding and creating previews. This licence does not transfer ownership of your original content to CCN.

Where material is handled entirely through a third-party communication service, the applicable third-party terms may additionally govern that material. You must have the necessary rights and permissions to anything you submit or distribute.

Intellectual property of CCN

Unless otherwise stated, CCN's branding, logos, software, designs, graphics, original website content, trademarks and proprietary materials belong to CCN or its licensors. Membership does not transfer ownership of CCN intellectual property. You may not commercially reproduce, sell, scrape, copy or exploit CCN intellectual property without permission except where permitted by law.

Community rules

Use of CCN is subject to the CCN Community Guidelines. CCN may restrict access where activity threatens other users, CCN, its partners, its technology or the integrity of the community.

Safety and moderation

CCN may use automated safety systems, filters, bots and human review to identify potentially harmful or prohibited activity, including signals associated with spam, scams, harassment, threats, abuse, impersonation, illegal content, malicious automation and other safety concerns. Automated systems are not perfect. CCN may manually review reports or flagged activity where necessary and legally permitted.

Enforcement

Depending on the circumstances, CCN may issue a warning, remove or restrict material, limit functionality, temporarily suspend access, permanently terminate access or take other proportionate protective measures. Serious violations may result in immediate action. Where a membership is suspended or terminated because of a serious violation of these Terms or the Community Guidelines, no refund is owed unless applicable law requires one.

Contacting support about moderation

Users may contact CCN Support regarding account restrictions, moderation decisions or other enforcement actions. CCN does not promise a separate formal appeal process unless such a process is required by applicable law. Where mandatory law gives users additional complaint or appeal rights, those rights remain unaffected.

Service changes

CCN may introduce, modify, replace, suspend or discontinue functionality when reasonably necessary for maintenance, product development, security, abuse prevention, operational reasons, changes to third-party services or legal/regulatory requirements. CCN will use reasonable efforts to avoid unnecessary disruption.

Availability

CCN does not guarantee uninterrupted, error-free or permanently available service. Maintenance, technical failures, internet outages, cyberattacks, third-party infrastructure and events beyond CCN's reasonable control may affect availability.

Third-party services

CCN may rely on third parties for services such as authentication, communications, payments, hosting, analytics, advertising, security and infrastructure. Your use of a third-party service may separately be subject to that provider's terms and privacy policies. CCN is not responsible for acts or failures of independent third parties beyond CCN's reasonable control.

No professional advice

Unless expressly stated otherwise, content or communications available through CCN do not constitute professional legal, medical, financial, investment, tax or other regulated advice. You should obtain appropriately qualified professional advice where required.

Prohibited use

You may not use CCN to engage in fraud, scams, threats, harassment, hate speech, doxxing, illegal activity, malicious impersonation, spam, unlawful discrimination, exploitation, sexual exploitation, unauthorised access, malicious software distribution, manipulation of platform systems or other conduct prohibited by the Community Guidelines or applicable law.

Minors and sexual content

CCN serves users of different ages. Mature discussion may be permitted where appropriate, but explicit pornography, graphic sexual material, sexual solicitation, sexual exploitation and sexual content involving minors are prohibited. Any sexual exploitation or sexualisation of minors is strictly prohibited. CCN may restrict other sexual or mature content where it is inappropriate for the community, context or age of users who may encounter it.

Account deletion

Users may request closure of their CCN account and deletion of eligible personal information. Certain information may be retained where reasonably necessary or legally required, including information connected with financial records, legal obligations, fraud prevention, security incidents, disputes and enforcement. See the Privacy Policy for further details.

Limitation of liability

To the maximum extent permitted by applicable law, CCN will not be liable for indirect, incidental, consequential or speculative losses resulting from use of or inability to use CCN. This includes losses resulting from decisions or actions of other users or third parties. Nothing in these Terms excludes or limits liability that cannot legally be excluded, including mandatory consumer protections.

Indemnification

To the extent legally enforceable, you are responsible for losses, liabilities or claims caused by your intentional unlawful conduct, fraud, infringement of third-party rights or material violation of these Terms. This provision does not apply where prohibited by consumer law.

Force majeure

CCN will not be responsible for failure or delay caused by circumstances reasonably outside its control, including major internet or infrastructure failures, cyberattacks, natural disasters, governmental action, war, widespread service-provider outages or similar events.

Changes to these terms

CCN may update these Terms. Where a change is material, CCN will provide reasonable notice where required. Continued use after the effective date of updated Terms constitutes acceptance where legally permitted. Where affirmative acceptance is required, CCN will request it.

Governing law

These Terms are governed by the laws of the Netherlands. If you are a consumer, this choice of law does not deprive you of mandatory consumer protections available under the laws of your country of residence.

Severability

If any provision is held invalid or unenforceable, the remaining provisions remain effective to the extent legally possible.

No waiver

Failure by CCN to enforce a provision on one occasion does not permanently waive CCN's right to enforce it.

Contact

The primary way to contact CCN is through the support/chat functionality on culturecorenetwork.com. You may also contact [email protected].
Effective date: 2026-09-15